Welcome to nib
At nib we believe that health comes first. As your dedicated health partner, we strive to empower our members to make better decisions and improve health outcomes through greater accessibility to affordable health services and information. To help you have healthy conversations with your clients, we’ve included everything you’ll need below.
nib Claims Information Service
Our nib Claims Information Service is now live. Simply log into nib adviser access to get up to date information about your nib members’ claims and pre-approvals. You can also receive a daily nib Claims Alert email whenever a new claim or pre-approval has been submitted by one of your nib clients, or when the status of any existing pre-approval or claim changes. Find out more here.
Complementary Mental Health cover
We’re giving nib members who have an eligible Ultimate Health or Ultimate Health Max plan something extra, to help stay on top of things: 12 months of complementary Mental Health Cover. Eligible members can claim up to $2,500 for registered psychologist and psychiatrist consultations (conditions apply). Click here to find out more.
Your clients can claim sooner on some pre-existing conditions.
Plus receive a 10% discount with nib’s Easy Health offer.*
At nib, we’re committed to supporting the health and wellbeing of your clients. This includes clients whose pre-existing conditions might be holding them back.
For a limited time, you can reduce your client’s stand-down period and get a 10% lifetime discount with nib’s Easy Health offer, available exclusively through nibAPPLY.*
*New Members only. Available exclusively through nibAPPLY on Easy Health. T&C’s, eligibility criteria and exclusions apply. Some pre-existing conditions are never covered on Easy Health. Offer ends 31 October 2023.
Our Ultimate Health plans are now a little bit more ultimate.*
For a limited time, your clients can get many pre-existing conditions covered after three years on our Ultimate Health plans*.
This offer also applies to specific Ultimate Health and Ultimate Health Max Options to enhance cover: Specialist Option, GP Option, Dental. Optical and Therapeutic Option and Proactive Health Option*.
This is great news for clients who may feel like some pre-existing conditions are restricting them or their family from getting the best cover.
*Offer only available to new customers and is only accessible through nibAPPLY and Fidelity Life E-App. Terms and conditions, eligibility and exclusions apply. Some pre-existing conditions are never covered. Offer ends 30 June 2024. Please see nibadviser.co.nz for details.
12 months free child health cover*
Give the gift of health insurance. 12 months free child health cover per new adult on the same policy*.
This festive season, why not encourage your clients to give the gift of nib health insurance to the children in their lives.
For a limited time, for every adult covered by a new Ultimate Health, Ultimate Health Max or Easy Health policy, before 28 February 2025, one child will be covered FREE for a year with our Base Cover.
**New members only. Available exclusively through nibAPPLY and Fidelity Life E-App. T&C’s apply. Offer ends 28 February 2025.
Download now:
nib’s life and living insurance products
We’re putting New Life into Health and Work
nib is taking its first steps into life, trauma and income protection insurance in the adviser and group channels. We’d like to invite you, and your clients, to join us on the journey.
From 1 June 2023 you’ll be able to start advising your clients on nib’s two life and living insurance products, provided you’ve completed the simple steps below. It’s easy.
Here’s what you’ll need to do:
- 1. Decide if you're going to advise individual clients/couples or employers and their employees, or both.
- 2. Download the documents you'll need. These include documents relating to your relationship with nib, training, and product collateral. We've included the relevant slides from the adviser roadshow.
- 3. Review, sign and return the Variation to the nib Intermediary Agreement. It brings the life products under the terms of your nib Intermediary Agreement and specifies terms, such as commission rates, for the life products. This is required for the master agent on any agency only.
- 4. Familiarise yourself with the training modules and product collateral for the products you're going to advise on.
- 5. Complete the competency assessment(s) inside nib's learning management system.
- 6. Once completed, you're ready to go!
Life & Living Insurance – for individuals and couples
If this is your first-time logging in, then click here
Verification code – nibProduct
Group Life & Trauma Insurance – for employers and their employees
If this is your first-time logging in, then click here
Verification code – nibProduct
For a Group Life quote, complete the Quote Request form and email it to [email protected]
nib Life & Living Insurance is now even more affordable with $200 off*
For a limited time, simply sign your clients up to Life & Living Insurance before 30 April 2024 and they will receive $200 off after paying for their first month.*
No matter where your clients are in their journey, we have a range of options to suit their needs across life insurance, income protection and serious illness trauma cover.
*$200 credit is applied per policy in the second month after the policy is issued. Offer applies to all applications received by nib between March 1 – April 30, 2024. T&C’s apply.
Life & Living Insurance Prize Draw Campaign
Your clients could win some R&R with their L&L
nibAPPLY
nib’s online application tool
Your clients will love nibAPPLY, nib’s electronic application. Below are some helpful tools to familiarise yourself with how to use it – and our Adviser Partner Managers are just a call away. Visit our adviser access portal and be empowered to streamline your application process today!
nib is enhancing its adviser proposition, with a dedicated team of in field Adviser Partner Managers. A new, fun, fast and easy way for your clients to apply for cover and more choices on how you create premium illustrations and apply for cover. It’s part of our commitment to support you and to use innovation to grow the market.
Download / Watch now:
A new requirement when replacing a client’s cover. Use this form to record why your recommended change in cover serves your client’s interests. This form must be used when you’re recommending your client replaces their existing cover, whether sourced from a competitor or from nib, with a new nib policy.
Supplementary Information Form
Making things quicker and easier. Use this form when you’ve written risk cover for a client through your preferred risk provider, and now you want to sign up your client with nib health cover. This form will reduce the number of duplicated questions a client needs to answer. There is a different form to be used for each of the following risk providers:
Adviser Oversight Framework
Application forms:
Download now:
- Apply Online by Logging in to nibAPPLY
- Ultimate Health / Ultimate Health Max Application and Change Form
- Easy Health Application Form
- Combine nib Health/Fidelity Risk Multi Application Form
- Non-PHARMAC Plus Option Premium Illustration 1 October – 31st December 2024
- Non-PHARMAC Plus Option Premium Illustration 1 October 2024 (calculator)
- Declaration of Health Form
- Direct Debit form - Health products only
- Major Medical Form
Sales brochures:
Download now:
Product Refresh – Retail Sales Brochures
Use these brochures for any policies starting or renewing from 1 February 2024
Product Refresh – Chinese Sales Brochures
Use these brochures for any policies starting or renewing from 1 February 2024
Existing – Retail Sales Brochures
Existing collateral for any policies starting or renewing
before 1 February 2024 can be found on nib adviser access under the Public Documents section.
See nibultimatehealthtravel.co.nz for full terms and conditions of the new travel policies.
Policy Documents:
Product Refresh – Policy Documents and Change Summaries
Use these Policy Documents for any policies starting or
renewing from 1 February 2024
Existing – Policy Documents
Existing collateral for any policies starting or renewing
before 1 February 2024 can be found on nib adviser access
under the Public Documents section.
Group Health:
Brochures and quoting tools
To create a Group quote, you’ll need to complete our Group Health Product Accreditation Modules.
Register here with the code nibProduct to access the modules or log in here.
Once you’re logged in, complete the following modules:
● Group: Introduction to nib and its product offering
● Group: nib Premier Health Business Base cover
● Group: Additional options for Premier Health Business
● Group: First Choice network
If you need help, contact [email protected]
Download now:
- Staff_Gender_DOB
- Adviser Group Health Quote Request
- Premier Health Business Continuation Calculator 01 October – 31st December
- Growing Group Health Opportunities – Guide
- Continuation Campaign Terms and Conditions
- Premier Health Business – Introduction to Group Health
- Premier Health Business – Fact Sheet
- Group Change of Plan Form
- Group Health Auto Upload Form
Product Refresh – Group Collateral
Use these brochures for any policies starting or renewing from 1 February 2024
Existing – Policy Documents
Existing collateral for any policies starting or renewing
before 1 February 2024 can be found on nib adviser access
under the Public Documents section.
Adviser Webinars:
Watch Season 1 now:
- Episode 1 - Non-Pharmac drugs, insights and testimonial from Shaun Vining
- Episode 2 - nibAPPLY, recent enhancements
- Episode 3 - Restructure of NZ's DHBs, impact of COVID-19 and nib First Choice Network
- Episode 4 - Update from Mark Fitzgibbon, and learn about Intelligent Underwriting
- Episode 5 - Mental resilience featuring The Blues Head Coach Leon MacDonald
Watch Season 2 now:
Watch Season 3 now:
Presentations:
Download now:
Archive:
