Welcome to nib

At nib we believe that health comes first. As your dedicated health partner, we strive to empower our members to make better decisions and improve health outcomes through greater accessibility to affordable health services and information. To help you have healthy conversations with your clients, we’ve included everything you’ll need below.

nib Claims Information Service

Our nib Claims Information Service is now live. Simply log into nib adviser access to get up to date information about your nib members’ claims and pre-approvals. You can also receive a daily nib Claims Alert email whenever a new claim or pre-approval has been submitted by one of your nib clients, or when the status of any existing pre-approval or claim changes. Find out more here.

Complementary Mental Health cover

We’re giving nib members who have an eligible Ultimate Health or Ultimate Health Max plan something extra, to help stay on top of things: 12 months of complementary Mental Health Cover. Eligible members can claim up to $2,500 for registered psychologist and psychiatrist consultations (conditions apply). Click here to find out more.

Your clients can claim sooner on some pre-existing conditions.
Plus receive a 10% discount with nib’s Easy Health offer.*

At nib, we’re committed to supporting the health and wellbeing of your clients. This includes clients whose pre-existing conditions might be holding them back.

For a limited time, you can reduce your client’s stand-down period and get a 10% lifetime discount with nib’s Easy Health offer, available exclusively through nibAPPLY.*

*New Members only. Available exclusively through nibAPPLY on Easy Health. T&C’s, eligibility criteria and exclusions apply. Some pre-existing conditions are never covered on Easy Health. Offer ends 31 October 2023.

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Our Ultimate Health plans are now a little bit more ultimate.* 

For a limited time, your clients can get many pre-existing conditions covered after three years on our Ultimate Health plans*. 


This offer also applies to specific Ultimate Health and Ultimate Health Max Options to enhance cover: Specialist Option, GP Option, Dental. Optical and Therapeutic Option and Proactive Health Option*.

This is great news for clients who may feel like some pre-existing conditions are restricting them or their family from getting the best cover.

*Offer only available to new customers and is only accessible through nibAPPLY and Fidelity Life E-App. Terms and conditions, eligibility and exclusions apply. Some pre-existing conditions are never covered. Offer ends 30 June 2024. Please see nibadviser.co.nz for details.

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nib’s life and living insurance products

We’re putting New Life into Health and Work
nib is taking its first steps into life, trauma and income protection insurance in the adviser and group channels. We’d like to invite you, and your clients, to join us on the journey.

From 1 June 2023 you’ll be able to start advising your clients on nib’s two life and living insurance products, provided you’ve completed the simple steps below. It’s easy.
Here’s what you’ll need to do:
If you need help or have questions at any stage, refer to the FAQ document or reach out to your Adviser Partner Manager.

nib Life & Living Insurance is now even more affordable with $200 off*

For a limited time, simply sign your clients up to Life & Living Insurance before 30 April 2024 and they will receive $200 off after paying for their first month.*

No matter where your clients are in their journey, we have a range of options to suit their needs across life insurance, income protection and serious illness trauma cover.

*$200 credit is applied per policy in the second month after the policy is issued. Offer applies to all applications received by nib between March 1 – April 30, 2024. T&C’s apply.

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Life & Living Insurance Prize Draw Campaign

Your clients could win some R&R with their L&L

Sign your clients up to a new nib Life & Living Insurance policy by 31 October 2023 and they’ll be in to win prizes like our deluxe R&R Package, which includes a $1000 Canopy Camping experience and more.*
Terms and conditions apply – see full T&Cs document below for details


nib’s online application tool

Your clients will love nibAPPLY, nib’s electronic application. Below are some helpful tools to familiarise yourself with how to use it – and our Adviser Partner Managers are just a call away. Visit our adviser access portal and be empowered to streamline your application process today!

nib is enhancing its adviser proposition, with a dedicated team of in field Adviser Partner Managers. A new, fun, fast and easy way for your clients to apply for cover and more choices on how you create premium illustrations and apply for cover. It’s part of our commitment to support you and to use innovation to grow the market.

A new requirement when replacing a client’s cover. Use this form to record why your recommended change in cover serves your client’s interests. This form must be used when you’re recommending your client replaces their existing cover, whether sourced from a competitor or from nib, with a new nib policy.

Supplementary Information Form

Making things quicker and easier. Use this form when you’ve written risk cover for a client through your preferred risk provider, and now you want to sign up your client with nib health cover. This form will reduce the number of duplicated questions a client needs to answer. There is a different form to be used for each of the following risk providers:

Adviser Oversight Framework

Sales brochures:

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Product Refresh – Retail Sales Brochures

Use these brochures for any policies starting or renewing
from 1 February 2024

Product Refresh – Chinese Sales Brochures

Use these brochures for any policies starting or renewing
from 1 February 2024

Existing – Retail Sales Brochures

Existing collateral for any policies starting or renewing
before 1 February 2024 can be found on nib adviser access
under the Public Documents section.

See nibultimatehealthtravel.co.nz for full terms and conditions of the new travel policies.

Policy Documents:

Product Refresh – Policy Documents and Change Summaries

Use these Policy Documents for any policies starting or
renewing from 1 February 2024

Existing – Policy Documents

Existing collateral for any policies starting or renewing
before 1 February 2024 can be found on nib adviser access
under the Public Documents section.

Group Health:
Brochures and quoting tools

To create a Group quote, you’ll need to complete our Group Health Product Accreditation Modules.

Register here with the code nibProduct to access the modules or log in here.


Once you’re logged in, complete the following modules:

● Group: Introduction to nib and its product offering

● Group: nib Premier Health Business Base cover

● Group: Additional options for Premier Health Business

● Group: First Choice network 

If you need help, contact grouphealth@nib.co.nz